Privacy Policy for CIH Belting Limited

Introduction

This Privacy Policy outlines the manner in which CIH Belting Limited (“we,” “our,” or “us”) collects, uses, discloses, and protects the personal information provided by our website users and customers (“you” or “your”). We are committed to safeguarding your privacy and complying with the requirements of the UK General Data Protection Regulation (UK GDPR).

 

1. Information We Collect

We may collect various types of personal information from you, including but not limited to:

  • Contact Information: Name, email address, phone number, postal address.
  • Usage Data: Information about how you interact with our website, products, and services.
  • Communication Data: Information you provide when contacting us, such as emails and chat messages.

 

2. How We Use Your Information

We will use your personal information only for the following purposes:

  • Providing Products and Services: To process orders, deliver products, and fulfil requests.
  • Customer Support: To address your enquiries, respond to your requests, and offer assistance.
  • Marketing Communication: To send you promotional emails about products, services, or offers that may be of interest to you (you can opt-out at any time).
  • Personalisation: To tailor our website content, product recommendations, and marketing messages based on your preferences.
  • Legal Obligations: To comply with applicable laws, regulations, and legal processes.

 

3. Lawful Basis for Data Processing

We will process your personal data based on one or more of the following lawful bases:

  • Consent: When you have given us clear permission to process your data for specific purposes.
  • Contract: To fulfill our contractual obligations when you purchase our products or use our services.
  • Legal Obligation: When processing is necessary to comply with the law.
  • Legitimate Interests: When we have a legitimate business interest that does not override your privacy rights.

 

4. Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

 

5. Data Security

We have implemented appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

6. Disclosure of Information

We may share your personal information with third parties in the following situations:

  • Service Providers: We may engage third-party service providers to assist us in operating our business and providing services to you.
  • Legal Compliance: If required by law or in response to a valid legal request, we may disclose your personal information.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your personal data may be transferred to the new entity.

 

7. Your Rights

As a data subject, you have certain rights concerning your personal data, including the right to access, rectify, erase, restrict processing, and object to processing. To exercise these rights or if you have any privacy-related concerns, please contact us using the information provided in Section 8.

 

8. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:

CIH Belting Limited Address: Unit 6, BC Trading Estate, Miners Road, Llay Industrial Estate, Llay, Wrexham, LL12 0PJ Email: sales@cihltd.co.uk Phone: 01978 541198